Congratulations to Shweta Rajbhandari!
Shweta was nominated for Circ Student Employee of the Week by a co-worker at Armstrong Library – for always being friendly, enthusiastic, kind, and a pleasure to work with. Shweta, please stop by the Main Library Circ Desk for your award – a little goodie bag of home-made chocolate chip cookies.
Happy Friday to you all – stop by for a munchkin donut today – at Main Circ – while supplies last. 
Circ Student Employee of the Week
November 20th, 2009 by Elin WaagenPink Bands, Blue Bands, Green Bands Oh My!
November 18th, 2009 by Elin Waagen
The different colored bands around library materials that we borrow from other libraries can be really confusing! Each color has to be handled a little differently.
Here is a Quick Guide to What Each Color Band Means:
Green Band = ILL; in borrower account, scan barcode on band; change due date at check-out to match the date on the band; if you don’t do this the borrower will get an overdue notice before the book is due back; renewals can be requested by the borrower by contacting ILL staff at mdyill@middlebury.edu; when returned, check-in and place on ILL/NExpress returns cart
Blue Band = NExpress; in borrower account, scan barcode on item; system generates due date; write the due date on the band; can be renewed X2; when returned, check-in and place on ILL/NExpress returns cart
Pink Band = ILL In-Library-Use only; in borrower account, scan barcode on band; change due date to match the date on the band; when returned, check-in and place back on the hold shelf; this helps prevents it from being sent back to the owning library prematurely
Supervisors – please check the ILL/NExpress cart regularly for pink bands and re-shelve on the hold shelf (check-in first)
Let us know if you have any questions!
Thanks!
Elin
203K printer
November 18th, 2009 by Todd SturtevantOur 203K printer has been acting a little strange this week. Mostly it will freeze up and not print even print jobs that have been sent directly to it. Please have students print to 202 when the printer freezes. Shutting it off and back on often clears the problem. If it does not want print after a reboot then shut it down and direct print jobs to 202 and 161. We are working to correct this problem and I’ll update you when I know more.
Weekly Circ Report
November 18th, 2009 by Elin Waagen
User Services Weekly Report
Date: 18 Nov 2009
Workgroups(s); Circulation Services – Circulation, Reserves and Stacks
Read the rest of this entry »
Microfilm Reader Printers @ Main
November 17th, 2009 by Elin Waagen
Problems/issues with the microfilm reader/printers?
Please refer to Rich Church and post an “out of order” sign.
We Can Do Better!
November 17th, 2009 by Elin WaagenI have recently observed an increase in small errors – things that could easily have been prevented by paying better attention to your Circ work. These small errors reflect badly on our department and the work we do, take attention away from all the good work we do, and is not good customer service. Errors cause extra work when we have to search and follow-up with the borrower – time that could be better spent. Please be attentive to the task at hand when performing circ tasks.
A few recent problems:
Reserve books and DVD’s, CD’s, Browsing DVD’s, headphones and power cords/adapters that have been re-shelved without being properly checked-in
Materials that should have been put on the hold shelves have been sent to the shelves
@ Main – re-shelving carts that have been sent to re-shelving with things that don’t belong – Vt Coll, Gov Docs, Browsing books and DVD’s, an Armstrong book, ILL and NExpress books, a faculty author book…
(please check all carts carefully for errors prior to re-shelving)
Equipment parts missing from cases (never check in if there are parts missing)
I know we can do better! Thanks!
LIBRARY BOOK SALE
November 17th, 2009 by Elin Waagen
A reminder that the book sale started today- and Main Circ desk is helping out – please see the previous blog post and book sale info sheet for details. Thanks!
Tuesday, November 17th – Sunday, November 22nd , Main Library
Open at 9:00 AM on first day, continuing during regular library open hours thereafter.
LIBRARY BOOK SALE – The Middlebury College Main Library will offer withdrawn and duplicate copies of books, VHS tapes, and other media for sale at great prices. Choose from a wide variety of items for scholarly work or recreational reading and viewing. All proceeds from the sale will be added to the library’s materials replacement fund. (Because the low price asked for materials is in part a service to the college community, anyone purchasing items on the first day of the sale will be required to show a Middlebury College ID. Book dealers are not welcome to purchase items for resale on Tuesday, Nov. 17th). FMI, contact Joseph Watson 443-5487 jwatson@middlebury.edu
Computer and Printer Status
November 13th, 2009 by Elin WaagenTechnology Help Desk staff have developed a very cool tool for checking the status of printers and availability of computers. Pass the word to students looking for a place to work and print. Hurray! Click here to check it out!
I FEAR submissions
November 12th, 2009 by Todd SturtevantIn case anyone gets “I FEAR” submissions I started an envelope for next Mondays display. It’s on the corner of Steve’s old desk.
Equipment meeting minutes, 11/10/09
November 12th, 2009 by Kellam AyresEquipment meeting minutes, 11/10/09
-A chance for us to discuss equipment-related workflow in light of current and upcoming staffing changes
In attendance: Charlie, Dean, Mary, Elin, Steve, and Kellam
Steve and Charlie will work together to revamp the check-in procedures for equipment at the Circ Desk
Concerns re: missing equipment accessories and cost of replacement
Question: what is an acceptable rate of error for loaner equipment re: replacing lost accessories?
Discussion of replacing old LCD projectors at Arm with ones that don’t weigh half a ton
Kellam will pass along to Steve the kinds of stats she’s compiled for equipment, as well as inventory lists that she provides at equipment meetings each semester
Elin and Steve will organize a budget meeting re: equipment purchases
Elin would like us to explore loaning e-readers to our borrowers
Kellam requested that everyone please continue to keep Richard in the loop re: workflow changes and any new equipment acquisitions coming up