Log in

About | How do I....? | Subscribe

Posts Tagged ‘goals’

Strategic Decisions (slides)

Posted in LIS Administration ★ The Essentials
October 27th, 2009 by Michael Roy

At last week’s LIS Strategic decisions, we presented the results of our strategic planning efforts, which are a set of four strategic areas that we have chosen to focus on. The a .pdf of the presentation can be found at http://blogs.middlebury.edu/lis/files/2009/10/LIS-Strategic-decisions.pdf , while a longer document that goes into greater detail about the process can be found at http://docs.google.com/View?id=dcst5th3_2chx2w2gq .

Please feel free to ask questions, make comments, and add to this by way of the comments on this blog.

Our next leg in this journey will be to set goals around these areas, which we will be doing starting immediately.

- mike

Tags:
No Comments »

Recommendations: Preparing a Document to Share

Posted in LIS Website Teams
July 22nd, 2009 by Ian McBride

I started the LIS Website Recommendations document a few weeks ago, based on my personal views of the project and some of the discussions we have had early on during team meetings. I will commit to working later in this week to flesh this document out more with specific references to materials which support the changes it recommends. However, here are some framing questions we can use to think about these recommendations.

What sections of this document conflict with goals of the team?

What goals of the team are missing from this document?

What changes do we need to make to these recommendations based on the survey results?

What changes do we need to make to these recommendations based on other data sources?

What resources should we reference within this document to support the recommendations it proscribes?

Tags:
12 Comments »

Criteria: What do we need for a LIS website?

Posted in LIS Website Teams
July 22nd, 2009 by Ian McBride

This is a place to coordinate discussion about the criteria we desire for the LIS site. We’ve created two sections in the wiki to store this information:

How can we combine these sections? Do we need to combine these sections?

What information from our own personal views are missing from these sections?

What information from our survey results is missing from these sections?

What information from the other analytics and analysis we’ve conducted is missing from these sections?

What information in these sections should be removed or is no longer applicable knowing what we know now?

How do these criteria allow us to meet our goals and achieve our vision?

Tags:
4 Comments »

Survey question ideas

Posted in LIS Website Teams
July 9th, 2009 by Carrie Macfarlane

These don’t really stand on their own, and they need to be revised for clarity, but I hope they’ll help us in our discussion, at least.

********************

Your area:
Your workgroup:

1. How important is it for you to reach each of these audiences with your web content?
Students:
(Circle one):  Not at all important X X X X X Very important
Faculty:
(Circle one):  Not at all important X X X X X Very important
Staff:
(Circle one):  Not at all important X X X X X Very important
Alumni:
(Circle one):  Not at all important X X X X X Very important
Prospective students:
(Circle one):  Not at all important X X X X X Very important
Other (Who:                      ):
(Circle one):  Not at all important X X X X X Very important

2. What is the most essential feature of your department that you want to convey most immediately on the web?  Share URLs of content on existing LIS site, if applicable.

3. What other features of your department do you want to convey on the web?  Share URLs of content on existing LIS site, if applicable.

4. Is there content from your department on the existing LIS web site that is outdated or irrelevant?  If so, please share URLs if possible.

5. If you add content to the current LIS web site, please tell us how easy you feel it is to add and update content.
(Circle one):  Not at all easy X X X X X Very easy
Why?

Tags:
5 Comments »

LIS Website Recommendations

Posted in LIS Website Teams
July 7th, 2009 by Ian McBride

We’ve really been making quick progress through the outline of the team structure, goals, criteria, etc. Soon we’ll be at the point to offer up recommendations and then decide on resource allocation. I spent a little time this afternoon drawing up an outline document for recommendations on each area of the scope we defined at the last meeting. In each part of the scope I put down recommendations based on the discussion we had at the last meeting of those areas (though we haven’t yet agreed/voted on anything) and in those we hadn’t discussed, just wrote up some off-hand thoughts. In no way do I mean that these are the thoughts and opinions of the team at this time, but I did want to flesh out a framework that we can discuss and revise, more so than just topic headings.

We can use this as a rough outline and solidify or reverse the recommendations once the team comes to a consensus on the specifics, as well as inject findings from the survey we’ll build out this week. This is probably ridiculously presumptuous of me to have even done, but I like to write out my thoughts rather than say them aloud and find that its often helpful for discussion to have a framework like this in place, even if everyone disagrees with me and we end up recommending the exact opposite of whatever I wrote.

I guess, in a way, this is my longish answer to Elin’s questions from the DIY Content Workbook draft, particularly the last four questions.

Tags:
1 Comment »

Metrics

Posted in LIS Website Teams
July 3rd, 2009 by Carrie Macfarlane

Perhaps we can discuss metrics here, to save time in our next meeting?  I know we all feel like we have to keep up our quick pace in order to meet deadlines.

I think we’ve agreed to most if not all of the items that Ian included in the list of metrics on the wiki.  I added a few points for discussion, though.  Can we discuss and finalize the whole list?  The text I added is in orange.

Quantitative

* Reduced support requests
* Fewer clicks to find information
* Reduced reliance on other communication systems
o Fewer group emails
o Fewer PDF newsletters and print materials
o Unified documentation
* More frequent updates of news content
* Fewer dead links, reduced need to check for dead links
* Usage analytics analysis
* Subscription rate for syndicated content (feeds)
* Do we want to measure how we respond to feedback, for example do we want to set a goal for ourselves that all suggestions will receive responses (even generic) within a certain amount of time? Macfarlane, Carrie Miyoshi

Qualitative

* User satisfaction survey (on-going, periodical) – is just doing a survey enough for us, or are we looking for a certain level of satisfaction in the result? Of course we probably will never achieve 100% satisfaction. Do we want to set a target somehow, one that is linked to the ratings on the survey (eg, at least 50% of users are at least “somewhat satisfied”)? Macfarlane, Carrie Miyoshi
* “Was this page helpful?” “Rate this page” at the bottom of content

Tags:
No Comments »

Goals and Projects: What’s the difference?

Posted in LIS Administration Uncategorized ★ The Essentials
May 8th, 2009 by Michael Roy

Submitted by Mike Roy

In the upcoming months, I am planning on working with Chris Norris to develop a project directory for all of LIS that will allow us to present to ourselves and our constituents an overview of all of the projects that we are working on. In addition, I am also keen to see us improve upon our goal setting process from last year so that we also have a comprehensive list of all of our goals in a single place for us to see what we’ve committed to accomplishing in the upcoming year.

In thinking about how to approach these two activities, I’ve begun to wonder: is there a difference between a goal and a project? Are there projects that can’t be described in the language of goals? Are there goals that can’t be described in the language of a project? It seems to me that they could sensibly be handled with a single list.

As I envision this list of our goals and projects would let us know:

  • the name of the goal or project
  • a description
  • the date it would begin
  • the date it would end
  • the people and resources involved in achieving it
  • who would benefit from it being completed

I’m interested to hear from the rest of LIS about whether or not they think this is the right information to keep track of, what differences they see between goals and projects, and what we can do to optimize the benefit of this, and minimize the cost (time and energy) of maintaining such lists.

Tags:
1 Comment »