Performance may be faster if you use midd_secure, as we have more bandwidth/infrastructure in place for it. The network architecture that allows unsecured anonymous midd_unplugged users to get to the Internet without unfettered access to campus resources creates a potential bottleneck during heavy use. Midd_unplugged was intended for guests only; we’d prefer that our students, faculty, and staff use the more secure network.

For best performance, plug in to an ethernet jack. That way, you’ll get a dedicated 100M rather than a fraction of a 10M link.

We’d like to improve the performance of our wireless, and we will continue to work aggressively to identify and resolve weak signal areas, insufficient capacity, etc. The library is a large, complex environment with reflections and shadows. If people can help us identify dim spots, we can light them up.

So, select midd_secure or use ethernet jacks, and tell us if you know of an area that seems to have a weak signal. We’ll look into it. And hopefully, you won’t have to wait several minutes for a page to load again.

I’m happy to tell you that this will be possible. In fact, the Kyocera printer that was purchased for LIB242 was selected because it would allow jobs to be moved from one printer to another.

This option will be available for the two Kyocera printers on the main level once the HelpDesk has time to test, configure and prepare staff and researchers for the new setup.

This option will be available on other printers after their leases expire and we switch them out for similar Kyocera models. The functionality requires machines that can utilize the same print driver.

Best,

Carrie

Thanks for your suggestion. We’ll check to see if this might be possible. We might not be able to answer immediately, but we’ll get back to you as soon as we can.

Stay tuned,

Carrie

Thanks for sharing this good suggestion. We’re now looking into providing an alternative method for contacting the HelpDesk. We also are committed to creating a ticketing system where people can log in to track the status of a request. That will be further down the road, though. For now, please feel welcome to call (443-2200), visit, or email (helpdesk@middlebury.edu) from your non-Midd account.

We’re sorry for any inconvenience this may cause, but for now, folks will just have to use lockers or carry their lap tops with them.

“Please take your stuff with you when you leave (even if it’s only for an hour)”

“Can people not MOVE IN to the carrels? Other people need them, too!”

“Don’t leave things in group study lounges”

You can expect to find books and other research materials at assigned carrels (the ones with lockers), but carrels that are not assigned should be left empty and available for others when you are not there. Circulation and Stacks staff routinely clear abandoned materials from unassigned carrels, but during busy periods you may find you need to share — if no one is sitting at a carrel then simply place the materials on the carrel shelf and use the desk. If you need help with mediation, you may ask at the Circulation Desk.

Also remember that unattended personal items (phones, iPods, laptops) are vulnerable to theft. You can borrow a locker for temporary storage.